FREQUENTLY ASKED QUESTIONS

WEB USE AND UPDATES

Q- How do I use the PetCareGlobal.Com's website?

A- See our SITE MAP. Our best tips are-

Use the Site Map, Table of Contents or the Banner to find topics. The Table of Contents and Banner appear at the side and top of the web page throughout the site.

Moving around the site- To get from one section to another, click on the section that you wish to browse. For example, click on "Kids and Pets," in the Site Map to go directly to that section of the website.

Q- How often are the web pages updated?

A- Material on the web is updated at various times depending upon production schedules. The following is an indication of the updates of some key material-

Frequently asked animal care questions.  Hot Topics/New Advances are uploaded to the website immediately upon receipt of new information.

Q- Can I provide suggestions for use in site improvement?

A- Yes. Please send comments, suggestions, and questions about this website to our home office address.

ADDRESSES/CONTACT INFORMATION

Q- What is the PetCareGlobal.Com's main postal address?

A- The main postal address-
PetCareGlobal.Com. Inc.
4410 Oglethorpe Street, Suite 105
Hyattsville, MD 20781

Q- What address should I use to send information to PetCareGlobal.Com or to ask a question about pet care information?

A- Please email PetCareGlobal.Com at PetCareGlobal.Com or write-
PetCareGlobal.Com
Customer Service
4410 Oglethorpe Street, Suite 105
Hyattsville, MD 20781

VETERINARY SERVICES

Q- How do I send a request for information on pet health care?

A- This service is provided for members only. All requests for pet health care information are to be emailed to the attention of Dr. Johnny Braddy at jbraddy@petcareglobal.com.

Q- I need urgent help with my pet. What should I do?

A- Please do not send urgent requests for help or information in caring for your pet. Contact your local veterinarian for all health problems requiring immediate attention.

PUBLICATIONS

Q- How do I order hard copies of PetCareGlobal.Com publications?

A- Please send your requests to-
PetCareGlobal.Com. Inc.
Customer Service
4410 Oglethorpe Street, Suit 105
Hyattsville, MD 20781

You may also fax (301-864-3349) or email us at petcare@petcareglobal.com.